SwiftSpot Cookie Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

This Cookie Policy explains how SwiftSpot Inc. ("SwiftSpot," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our mobile application, or interact with our services (collectively, the "Services").

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website or use an application. Cookies are widely used by website and app operators to make their services work more efficiently and to provide reporting information.

Cookies set by the website owner (in this case, SwiftSpot) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through our Services, such as analytics, advertising, and interactive content.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our Services. They enable core functionality such as security, network management, and accessibility. Without these cookies, our Services cannot function properly, and they cannot be disabled.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • Cookie consent preferences

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Services, such as which pages are visited most often and if users receive error messages. This information helps us improve how our Services work.

  • Website traffic analysis
  • User behavior tracking
  • Performance monitoring
  • Error reporting and debugging

2.3 Functionality Cookies

These cookies allow our Services to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

  • User preferences and settings
  • Language and region selection
  • Personalized content delivery
  • Enhanced user experience features

2.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

  • Targeted advertising delivery
  • Ad performance measurement
  • Cross-device tracking
  • Retargeting and remarketing

3. Specific Cookies We Use

Cookie Name Purpose Duration Type
swiftspot_session Maintains user session and authentication state Session Essential
cookie_consent Stores your cookie consent preferences 1 year Essential
csrf_token Protects against cross-site request forgery attacks Session Essential
user_preferences Remembers your language, theme, and display preferences 30 days Functionality
_ga, _ga_* Google Analytics - tracks website usage and performance 2 years Analytics
_gid Google Analytics - distinguishes users 24 hours Analytics
_gat Google Analytics - throttles request rate 1 minute Analytics
stripe_mid, stripe_sid Stripe payment processing and fraud prevention 1 year, 30 minutes Essential

4. Third-Party Cookies

We use several third-party services that may set their own cookies:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our Services. For more information about Google Analytics cookies, please visit Google's Analytics Cookie Usage page.

4.2 Stripe

We use Stripe for payment processing. Stripe may set cookies for fraud prevention and payment processing purposes. For more information, please visit Stripe's Privacy Policy.

4.3 Google Maps

We use Google Maps for location services. Google Maps may set cookies to provide mapping functionality. For more information, please visit Google's Privacy Policy.

5. How to Control Cookies

5.1 Cookie Consent Management

When you first visit our Services, you will be presented with a cookie consent banner that allows you to choose which types of cookies you want to accept. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Notify you when a cookie is being set

Here are links to cookie management instructions for popular browsers:

5.3 Opt-Out Tools

You can also opt out of certain third-party cookies using these tools:

6. Impact of Disabling Cookies

Please note that if you choose to disable or refuse cookies, some parts of our Services may not function properly or may not be accessible. Specifically:

  • You may not be able to log in or maintain your session
  • Your preferences and settings may not be saved
  • Some features may not work as expected
  • We may not be able to provide personalized content
  • Payment processing may be affected

7. Mobile Applications

Our mobile applications may use similar technologies to cookies, such as:

  • Local storage and session storage
  • Mobile device identifiers
  • Software Development Kit (SDK) technologies
  • Push notification tokens

You can control these technologies through your device settings or by uninstalling the application.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Cookie Policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending email notifications for significant changes
  • Displaying prominent notices on our Services

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

9. Contact Information

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

SwiftSpot Inc.

Email: privacy@swiftspot.ca

Legal Inquiries: legal@swiftspot.ca

Address: [Your Business Address]

Phone: [Your Phone Number]

10. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful: